Shipping & Delivery

This is the CAIDEL demo store. It is a working WooCommerce shop we use to showcase our AI shopping assistant on real catalogue data. Products are fictional, and no order placed here is fulfilled or charged.

The rates below are the ones configured in this demo store, so the AI assistant answers delivery questions from real data.

Rates and delivery times

DestinationMethodTimeCost
NetherlandsPostNL Standard1–2 business days€4,95
Belgium & GermanyDHL2–4 business days€7,95
Rest of EUDHL Europe3–6 business days€14,95
Amsterdam studioLocal pickupSame dayFree

Free delivery

Orders over €50 ship free within the Netherlands. Orders over €75 ship free to Belgium and Germany.

Surcharges

Glass items — our facial oils and mists — carry a €1,50 fragile-packaging surcharge. Formats above 500 ml carry a €3,00 bulky surcharge.

Order cut-off

Orders placed before 15:00 CET on a business day are dispatched the same day. We do not dispatch on weekends or Dutch public holidays.

Where we ship

Netherlands, Belgium, Germany, France, Spain, Italy, Austria, Ireland, Portugal, Luxembourg, Denmark, Sweden, Finland and Poland. We do not currently ship outside the EU.